Video FAQs

Do you offer reliable customer service?
We offer very dependable customer service. You can get in touch with us any time through phone, email or through live chat support available on the website. We offer 24x7 support to our customers. We endeavor to respond to all customer queries within 24 hours.

Does it include video submission?
Yes. We submit your video to YouTube along with the key words and description of your business. As you own the video 100%, you are free to submit anywhere you wish including, but not limited to Google video, Yahoo video, and Metacafe.

What is your Refund/Satisfaction Policy? Our company is very particular about any feedback from the purchasers of our services. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 24 working hours. As a rule all the majority of problems are solved "on the spot.” Numerous positive reports concerning our specialists and services prove that perfectly well.

We provide a refund of your payment in the following cases:

If you accidentally bought the product more than once for the same URL.
If you cancel your order before start of the service.

We reserve the right to decline refund requests in the following cases:

When a user demands a refund immediately after the start of service.
When a user informs us about changing his decision to buy the service, saying he is not going to use the service's contents after receiving it.
When reasons which prevent a customer from proper using of the service are stated clearly on our official site. (For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for the product).

Is video important in SEO?
It is a known fact that Google video, Yahoo video, YouTube and Metacafe are some of the most popular websites on the internet. So it is highly sensible to make the best use of this platform. Moreover, search engines offer top listings for videos for important keywords and search terms. Websites with videos also enjoy good ranking for local searches.

How can your video creation service help my website?
Our Video Creation Service is designed to help your website improve its online reputation by creating stunning videos. Lot of targeted traffic will be sent to your website when you distribute these videos in top video sharing networks.

How will your video creation service benefit my business?
Our video creation service will prompt your target audience to take immediate action. You will be able to enjoy direct measurable results.

Do you create niche specific videos?
Yes, all the videos we create are niche specific.

What type of videos will you create?
We create all types of videos. We meet your specifications in every possible way. We have an experienced video creation team that specializes in creating videos for online promotional needs. All the videos created are in normal graphic format with or without voice over as per your requirements. We use the state-of-the-art technology in video creation.

What will be the duration of each video? The minimum duration of the videos will be 60 seconds and the maximum duration will be 90 seconds. This the optimum amount of time to keep your visitor interested.

Do I need to write the script for the videos? No. You need not write the script for your videos. Our professional scriptwriters will write all the scripts required for your videos.

Will you send the video script to me for approval before video creation? Yes. Before writing the script, our writers make a thorough research on your products or services to create interesting and relevant script for your videos. We will send you the script for your approval.